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Commissioner Michael F. Hogan, PhD
Governor Andrew M. Cuomo

Public Notification Regarding Quality/Safety Concerns

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Greater Binghamton Health Center graphic.

Greater Binghamton Health Center is working to make safety a priority. Everyone has a role in ensuring quality behavioral health care is provided in a safe environment, including patients, clients, family, friends, staff and administrators. In assuming this role, there are avenues you can take to report concerns you might have.

In the event you have concerns about quality of patient/client care and/or client/patient/staff safety at GBHC, you are encouraged to express such concerns to the respective Program Manager of the particular unit/department. If you are not satisfied with the response/outcome of the particular situation, you are further encouraged to notify the Office of the Executive Director.

If you continue to have concerns, you have the option to report such concerns to the Joint Commission on Accreditation of Healthcare Organizations, without fear of retaliation. The Joint Commission is a national regulatory body that accredits healthcare systems. On a triennial basis, it reviews each healthcare system to several hundred standards of performance. JCAHO is interested in the provision and delivery of quality healthcare in a safe environment.

The contact to JCAHO may be made to the Joint Commission Office of Quality Monitoring via:

  1. Telephone: 1-800-994-6610

    or

  2. E-Mail

    3. or

  3. Mail: Joint Commission on Accreditation of Healthcare Organizations
    One Renaissance Boulevard
    Oakbrook Terrace, Illinois 60181