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Ann Marie T. Sullivan, M.D., Acting Commissioner
Governor Andrew M. Cuomo

Incident Reporting Policy for HCBS Waiver Programs

For Waiver programs within both OMH licensed and non-licensed agencies: The Waiver program through OMH contract must ensure incidents are reported when one occurs when the client is under the direct care of a waiver funded worker. This includes subcontracted workers. Subcontracted workers who work for an unlicensed agency must inform the ICC and the ICC must report the incident. Subcontracted workers who work for a licensed agency must themselves directly report the incident and inform the ICC.

Refer to the “Definitions for Incident Types and Severity Ratings (Local Providers)”, for specific information on incidents that require reporting and for determining severity.

Incidents are reported into the NYS Incident Management Reporting System (NIMRS) immediately upon discovery of the incident. NIMRS is a web based application that is available on the browser 24 hours a day, 7 days a week.        Call (518) 474-3619 with any questions about reporting an incident.

Comments or questions about the information on this page can be directed to the Home and Community Based Waiver Program.